Privacy Policy (GDPR)
Last updated: July 21, 2025
This Privacy Policy describes how baqegoo ("we", "us", or "our") collects, uses, stores, and protects personal data when you use our platform available at baqegoo.pro. We are committed to protecting your privacy and handling your data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).
1. Data Controller
The data controller responsible for your personal data is:
baqegoo
Bobrowiecka 6, 00-728 Warszawa, Poland
Email: [email protected]
Phone: +48512604092
Website: baqegoo.pro
2. Definitions
For the purposes of this Privacy Policy:
| Term | Meaning |
|---|---|
| Personal Data | Any information relating to an identified or identifiable natural person. |
| Processing | Any operation performed on personal data, including collection, storage, use, or deletion. |
| Data Subject | The natural person whose personal data is being processed. |
| Data Processor | A third party that processes personal data on behalf of the controller. |
| Consent | Freely given, specific, informed, and unambiguous agreement to data processing. |
3. Data We Collect
3.1 Data You Provide Directly
We collect personal data that you voluntarily provide when you register an account, enroll in a masterclass, submit a contact form, or communicate with us. This may include:
Full name, email address, phone number, billing address, payment information (processed via third-party providers), profile information, and any content or communications you submit through the platform.
3.2 Data Collected Automatically
When you visit or use our platform, we may automatically collect technical data such as:
IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, device identifiers, and session data. This data is collected through cookies and similar tracking technologies as described in Section 9.
3.3 Data from Third Parties
We may receive data about you from third-party services if you choose to connect them to your account, such as social login providers or payment processors. We handle such data in accordance with this policy.
4. Legal Bases for Processing
We process your personal data only where we have a valid legal basis under the GDPR. The applicable legal bases are:
| Legal Basis | When We Rely on It |
|---|---|
| Contract performance | To provide the services you have enrolled in or requested. |
| Legal obligation | To comply with applicable laws, regulations, and legal processes. |
| Legitimate interests | To improve our platform, prevent fraud, and ensure platform security. |
| Consent | For marketing communications and non-essential cookies, where required. |
5. Purposes of Processing
We use your personal data for the following purposes:
Account management: Creating and maintaining your user account and enabling access to purchased content.
Service delivery: Providing access to masterclasses, instructional materials, and platform features you have enrolled in.
Payments: Processing transactions and managing billing through our payment service providers.
Customer support: Responding to your inquiries, resolving issues, and providing technical assistance.
Communications: Sending transactional emails, service updates, and, where you have consented, promotional messages.
Platform improvement: Analyzing usage patterns to improve functionality, content quality, and user experience.
Security and fraud prevention: Monitoring for unauthorized access, abuse, and fraudulent activity.
Legal compliance: Meeting our obligations under applicable law and responding to lawful requests from authorities.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Specific retention periods are determined by the nature of the data and the purpose for which it was collected:
Account data is retained for the duration of your account and for a reasonable period after account closure to address any outstanding matters.
Transaction and billing records are retained for the period required by applicable financial and tax legislation.
Communication records are retained for the period necessary to resolve the matter and for a reasonable period thereafter.
Technical logs are retained for a limited period sufficient for security and diagnostic purposes.
When data is no longer required, we securely delete or anonymize it.
7. Data Sharing and Disclosure
7.1 Service Providers
We share personal data with trusted third-party service providers who assist us in operating the platform. These include hosting providers, payment processors, email delivery services, and analytics providers. All processors are bound by data processing agreements and may only process your data according to our instructions.
7.2 Legal Requirements
We may disclose your personal data if required to do so by law or in response to valid legal requests from public authorities, including to meet national security or law enforcement requirements.
7.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our assets, personal data may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.
7.4 No Sale of Data
We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.
8. International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). Where such transfers occur, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or we rely on adequacy decisions where applicable. You may request information about the safeguards applied to international transfers by contacting us.
9. Cookies and Tracking Technologies
9.1 What We Use
We use cookies and similar technologies such as local storage and session identifiers to operate and improve the platform. Cookies are small text files placed on your device when you visit our website.
9.2 Types of Cookies
| Type | Purpose |
|---|---|
| Strictly necessary | Required for the platform to function. Cannot be disabled. |
| Functional | Remember your preferences and settings for a better experience. |
| Analytical | Collect anonymized usage data to help us understand how the platform is used. |
| Marketing | Used to deliver relevant communications where you have given consent. |
9.3 Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the platform. Where consent is required, we will ask for it before placing non-essential cookies.
10. Your Rights Under GDPR
As a data subject under the GDPR, you have the following rights with respect to your personal data:
Right of access: You have the right to request a copy of the personal data we hold about you and information about how it is processed.
Right to rectification: You have the right to request correction of inaccurate or incomplete personal data.
Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable legal obligations.
Right to restriction of processing: You have the right to request that we restrict the processing of your data in certain circumstances.
Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Right to object: You have the right to object to processing based on legitimate interests or for direct marketing purposes.
Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Right not to be subject to automated decision-making: You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.
11. Right to Lodge a Complaint
If you believe that we have processed your personal data in a manner that does not comply with applicable data protection law, you have the right to lodge a complaint with a supervisory authority. You may contact the data protection authority in your country of residence or the authority in the country where the alleged infringement occurred.
12. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and staff training on data protection obligations.
While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to promptly addressing any identified vulnerabilities or incidents.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and, where required, inform affected individuals without undue delay.
13. Children's Privacy
Our platform is not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected such data, please contact us and we will take prompt steps to delete it.
14. Third-Party Links
Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access through our platform. We are not responsible for the privacy practices of those third parties.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on the platform.
Your continued use of the platform after any changes to this policy constitutes your acknowledgment of the updated terms. We encourage you to review this policy periodically.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us:
baqegoo
Bobrowiecka 6, 00-728 Warszawa, Poland
Email: [email protected]
Phone: +48512604092